General Returns Policy

  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on our website.
  2. Return will be processed only if:
    • it is determined that the product was not damaged while in your possession;
    • the product is not different from what was shipped to you;
    • the product is returned in original condition ( pls explain wat is original condition.
  3. Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect color of product ordered or incorrect product ordered.
  4. Products marked as “non-returnable” on the product detail page cannot be returned.
  5. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

 

Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product.